Technical support
Support for software and instruments
Our Customer Service Desk is available 24/7 to help you with any questions or queries you may have about our products. Please create a ticket. We will deal with your request as soon as possible.
Visit Customer Service Desk
Telephone numbers & email addresses
You can reach our service team personally on the telephone numbers below during the official business hours of KISTERS AG from 8 a.m. to 5 p.m. on working days (or up to 24/7 with a corresponding maintenance contract).
Below you will find the direct contact details of our support teams.
KISTERS Europe | International
Software and Instruments
+49 2408 9385 340
KISTERS Ibérica
Software and Instruments
+34 608 046 532
KISTERS New Zealand
Instruments
+49 2408 9385 340
KISTERS Australia
Software Hydstra
+6126154 5200
Software WISKI
+6126154 5200
Instruments
+61 96022022
KISTERS North America
Software
+1 9167231441
Instruments
KISTERS Latam
Software and Instruments
Additional services
Explore additional service offerings designed to support the long-term performance, reliability, and optimization of your monitoring systems.
Custom solutions
Develop tailored monitoring and service concepts designed around your operational needs.
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Calibration
Maintain measurement accuracy and system reliability through professional calibration services.
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Repair & warranty
Keep your systems operational with repair services and reliable product warranty support.
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Reliable monitoring at global scale
Built on data. Proven worldwide.
KISTERS provides reliable monitoring solutions for water, weather, and environmental data – trusted by organizations around the world.
Monitoring stations
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Monitoring stations collecting environmental and hydrological data worldwide.
KISTERS subsidiaries
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Supporting customer in Europe, North America, Latin America, China, Australia and New Zealand
Countries
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Government agencies, research institutes, and utilities working with KISTERS monitoring systems.
Connected sensors
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Sensors measuring water levels, rainfall, flow, and environmental parameters across global monitoring networks.
Contact us
We’d love to hear from you
Our friendly team is always here to talk.